How do I order on tharmart.ae? Ordering is easy! Follow these steps:
You will receive an email confirmation from tharmart.ae once your order is accepted, detailing the order.
Identity verification at delivery requires an original labor card, passport, driving license, Emirates ID, or Free Zone ID.
Cancellation is possible before shipping without charges. After shipping, charges may apply. Contact customer service for assistance.
You will receive an email confirmation from tharmart.ae once your order is accepted, detailing the order.
We strive to deliver all products together, but it depends on their types and origins.
For assistance, contact customer service at: care@tharmart.ae
Yes, tharmart.ae accepts orders only through browsers with Secure Socket Layer (SSL) technology, ensuring internet security standards.
No, we respect customer privacy and do not share details with third parties.
Payments are accepted through credit and debit cards. Cash on delivery is not available.
Yes, you’ll receive an email confirmation and a physical receipt.
No, card details are not stored.
Contact customer services for assistance.
We deliver across the UAE, with some remote areas restricted.
We offer courier and supplier delivery for larger household products.
Delivery charges depend on your location and are displayed in your cart.
Generally, we deliver within 48 working hours. The courier partner will contact you to arrange a suitable time.
No, we do not provide international shipping services.
Contact customer services at care@tharmart.ae.
Refer to the returns policy or contact customer services for assistance.
We have a 7-day returns policy. Refer to the returns policy or contact customer services for details.
All products carry a warranty, visible on the physical invoice. Keep the invoice for proof of purchase in cases of service, etc.